Email:
inquiry@tradesourcesonline.com

Tel:
86-755-83660501, 83660470

Fax:
86-755-83660251

Frequently Asked Questions
When will I get response after making an inquiry?

We will get back to you in the next business day after you make a request to us. If you cannot get a satisfied response, feel free to file a complaint either on PayPal or a Chargeback on RBS WorldPay. Mostly importantly customer rights are protected. We are confident that we have the ability to provide long lasting quality customer service.

Will I be invited to visit your work places?

We plan to bring some students to visit our offices and warehouses experiencing how hard our staff works. Students can also learn the importance of providing quality customer service. Therefore, we welcome school visits.

What can I do if no one picks up my call?

Don't worry. It may be time when all our customer representatives are getting busy. Relax and write an email to us. Send your enquiries to inquiry@tradesourcesonline.com. You had better quote the Order ID if it is available. You will be responded in the next working day.

Can I directly talk to your team leader?

I am sure our team leader would be pleased to talk with you. Simply state in email you want to talk with our team leader. Our customer representatives would forward the email to the leader.

How can I express my love with tradesourcesonline.com?

Write us more comments which will greatly help us grow. We are determined to provide the best consumer electronics promptly at lowest costs.